Privacy policy

Privacy Policy – Velora Chocolate

Welcome to Velora Chocolate!
Your privacy matters to us, and we are committed to keeping your personal information safe. This policy explains what information we collect, how we use it, and how we protect it when you visit or shop on our website.

 

 Information We Collect

When you interact with our website, we may collect the following personal details:

  • Your full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and payment details (processed securely through trusted partners)

We may also collect general information like which pages you visit or what products you add to your cart to help us improve your shopping experience.

 

 How We Collect Information

We collect information when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter or special offers
  • Contact us by email or through our website form

 

 How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and invoices
  • Respond to your questions and provide support
  • Share updates, promotions, or news (if you subscribe)
  • Improve our website and services

We never sell or rent your personal data.
We may share necessary details only with trusted partners such as payment processors or shipping companies — and only to complete your order.

 

How We Protect Your Information

We use multiple safeguards to protect your data, including:

  • Secure connections (SSL encryption) during transactions
  • Trusted, verified payment gateways
  • Restricted access to personal information for authorized staff only

 

 Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us:

  • Remember items in your cart
  • Save your preferences
  • Improve site performance

You can disable cookies in your browser settings, but some site features may not work properly without them.

Updates to Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review this policy regularly.

By using velorachocolate.online, you acknowledge and agree to the terms of this Privacy Policy